Privacy Policy

Effective Date: January 1, 2025

Introduction

Welcome to FriendlyForPets ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services to find pet-friendly places across India.

By using our website, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our services.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name and contact information (email address, phone number)
  • Location data (when you use location-based features)
  • Pet information (species, breed, age, when voluntarily provided)
  • User-generated content (reviews, photos, comments)
  • Communication preferences and newsletter subscriptions

Non-Personal Information

We automatically collect certain information about your device and usage:

  • Browser type and version
  • Operating system
  • IP address and geographic location
  • Pages visited and time spent on our website
  • Search queries and user interactions
  • Referral sources and website analytics data

How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve our directory services
  • Personalization: To customize your experience and provide relevant venue recommendations
  • Communication: To send newsletters, updates, and respond to inquiries
  • Analytics: To analyze usage patterns and improve our website functionality
  • Safety: To ensure the safety and security of our platform and users
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our website
  • Business Partners: With pet-friendly venues when you make inquiries or bookings
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, sale, or transfer of company assets
  • Consent: With your explicit consent for any other purpose

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience. These technologies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve our services and user experience

You can control cookie settings through your browser preferences. However, disabling cookies may limit some website functionality.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure data storage and access controls
  • Regular security assessments and updates
  • Employee training on data protection practices

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal requirements)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data Portability: Request a copy of your data in a structured format

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will promptly delete it.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Effective Date" at the top of this policy
  • Sending email notifications for significant changes (if you've subscribed)

Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Website: Contact Form

Mailing Address:
FriendlyForPets
Data Protection Officer
India

Note: This Privacy Policy is designed to comply with applicable Indian data protection laws and international best practices. We are committed to maintaining the highest standards of data protection and transparency.