Terms of Service

Agreement to Terms

Welcome to FriendlyForPets ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, mobile application, and services (collectively, the "Service") operated by FriendlyForPets.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service. These Terms constitute a legally binding agreement between you and FriendlyForPets.

Description of Service

FriendlyForPets is a comprehensive directory platform that helps pet owners discover pet-friendly venues across India, including:

• Restaurants, cafes, and dining establishments
• Hotels, resorts, and accommodation facilities
• Parks, recreational areas, and outdoor spaces
• Pet stores, veterinary clinics, and pet services
• Reviews, ratings, and user-generated content
• Search and discovery tools for pet-friendly places

User Accounts and Registration

While browsing our directory is available to all users, certain features may require account registration:

• You must provide accurate and complete registration information
• You are responsible for maintaining the security of your account credentials
• You must be at least 13 years old to create an account
• One person or legal entity may not maintain more than one account
• You must notify us immediately of any unauthorized use of your account

Acceptable Use Policy

You agree to use our Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Post false, misleading, or fraudulent reviews or information
• Harass, abuse, or harm other users or businesses
• Upload malicious software, viruses, or harmful code
• Attempt to gain unauthorized access to our systems
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Spam or send unsolicited commercial communications
• Impersonate another person or entity
• Collect personal information about other users

User-Generated Content

Our Service allows users to post reviews, photos, comments, and other content ("User Content"). By posting User Content, you:

• Grant us a non-exclusive, royalty-free license to use, display, and distribute your content
• Represent that you own or have necessary rights to the content
• Agree that your content may be used in our marketing and promotional materials
• Acknowledge that we may moderate, edit, or remove content at our discretion
• Take full responsibility for the accuracy and legality of your content

Venue Listings and Information

We strive to provide accurate and up-to-date information about pet-friendly venues. However:

• Venue information is provided for informational purposes only
• We do not guarantee the accuracy, completeness, or timeliness of venue data
• Pet policies and amenities may change without notice
• Users should verify pet policies directly with venues before visiting
• We are not responsible for interactions between users and venues

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

Intellectual Property Rights

The Service and its original content, features, and functionality are owned by FriendlyForPets and are protected by:

• Copyright, trademark, and other intellectual property laws
• Our proprietary rights in our platform design and algorithms
• Database rights in our venue directory and user reviews
• Trade secrets in our business methods and processes

You may not copy, modify, distribute, sell, or lease any part of our Service without our written permission.

Disclaimers and Limitation of Liability

Service Availability: We provide our Service on an "as is" and "as available" basis. We do not guarantee uninterrupted access or error-free operation.

Third-Party Venues: We are not responsible for the actions, policies, or services of venues listed in our directory. Any disputes should be resolved directly with the venue.

Limitation of Liability: To the maximum extent permitted by law, FriendlyForPets shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.

Business Listings and Advertising

For businesses wishing to be featured on our platform:

• Listing submission does not guarantee inclusion in our directory
• We reserve the right to reject or remove listings at our discretion
• Businesses must provide accurate information about their pet policies
• Paid promotional listings are clearly marked as advertisements
• We may update or modify listing information for accuracy

Termination

We may terminate or suspend your account and access to the Service:

• Immediately, without prior notice, for violations of these Terms
• For illegal activity or harmful behavior toward other users
• For prolonged inactivity (with advance notice)
• At our discretion if we cease operations

Upon termination, your right to use the Service ceases immediately, but provisions regarding intellectual property and limitation of liability survive.

Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising from these Terms or your use of the Service will be resolved through:

• Good faith negotiation between the parties
• Mediation, if direct negotiation fails
• Binding arbitration under Indian arbitration laws
• Jurisdiction of Indian courts for enforcement of arbitration awards

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of changes by:

• Posting updated Terms on our website
• Updating the effective date
• Sending email notifications for material changes
• Displaying prominent notices on our platform

Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

Contact Information

If you have questions about these Terms of Service, please contact us: